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Consumer Closeness in the

Age of Social Distancing

Week of September 14: Seasonal

Concerns with the public traditions of Halloween and New Year’s Eve, and the risk of spreading COVID-19 are strong

 Canadians are looking for new ways to celebrate at home for the sake of the kids and the rest of the family

Planning to Celebrate Halloween this Year ?

  • Yes, definitely 24% 24%
  • Probably 20% 20%
  • Not sure yet 48% 48%
  • No, definitely not 8% 8%


“Presently, there is a lot of unknowns around Halloween. Typically we’d go out Trick-or-Treating with the kids but with COVID-19 that may take on a different face. More than likely it’ll be having a party with a small group of friends instead.”

“I don’t know that we will be trick or treating with our kid or giving out candy this year. It’s more disappointing because our son is still young enough to be very excited about costumes and trick or treating with friends.”

Planning to Celebrate New Year’s Eve this Year ?

  • Yes, definitely 29% 29%
  • Probably 28% 28%
  • Not sure yet 40% 40%
  • No, definitely not 3% 3%

“Definitely low key due to COVID. Just planning a family meal.”

“I am not sure if there will be a New Year’s celebration as normal. We usually have a whole bunch of people get together. Now, we don’t know what [it] will be.”

“New Year’s won’t be held partying but instead staying home with immediate family because of COVID-19.”

Family oriented holidays are expected to move forward with those within Canadian's bubbles; however, anticipated change in the way we celebrate due to COVID causes mixed emotions

%

Definitely/probably will celebrate THANKSGIVING

Top Emotions…

  • Relaxed ? 20% 20%
  • Optimistic ? 19% 19%
  • Pessimistic ? 17% 17%

%

Definitely / probably will celebrate HANUKKAH

Top Emotions…

  • Relaxed ? 28% 28%
  • Pessimistic ? 21% 21%

%

Definitely / probably will celebrate CHRISTMAS

Top Emotions…

  • Optimistic ? 15% 15%
  • Pessimistic ? 15% 15%
  • Stressed / Worried ? 15% 15%

Thanksgiving

“We will not be celebrating with family this year as my wife’s parents live in a Seniors facility that just had another outbreak and have gone back under lockdown. With schools opening… we are sure things will get worse, not better!”

 

“No change to our celebration. Especially important to be thankful for all our blessings in this stressful year…”

 

“We usually go to a huge feast with family but wills tay on and do our own mini feast this year.”

Hanukkah

“Do not know if we will celebrate in person over a meal or whether we will celebrate over Google Meet and feel alone because I will have cooked a meal for one instead of for 12 people.”

 

Christmas

“I won’t be able tos ee all of my friends and family; no Christmas parties; shopping seems more stressful.”

 

“I will have to celebrate with fewer people and thoughtfully complete my Christmas shopping online and avoid crowded malls or markets.”

 

“Due to the virus, most likely I will stay home and connect with family and friends via Facebook. I will not do any travelling.”

 

With uncertainty lingering, Canadians are considering shifting family traditions to much smaller celebrations and are expecting to create new traditions altogether. They will be looking for inspiration on how to make the holidays feel special on a smaller scale 

Consider starting your own Seasonal program with Reach3!

Longitudinal behavioral learning framework featuring immersive Conversational Quant and Qual to engage with consumers across key seasons and drive future growth strategies

e-Commerce / Bricks & Mortar Mobile Video Shop-a-long

Shoppers take us along with them on their seasonal shopping trip for the season, utilizing their phone’s video and camera features for in-store and screen share for online ?

Mobile Post-Purchase Deep Dive

Same shoppers answer additional questions as it relates to their retailer and brand selection(s), as well as their seasonal routines / rituals and how particular brands fit with them ?‍♀️

In-the-Moment Ritual Illumination

Same shoppers are recontacted via text notification and asked to help us better understand their seasonal usage occasions and rituals via photo and video uploads ?

Catch up on past reports: Click here.

A word on our approach

This research is not just another COVID-19 survey. This study was conducted using immersive mobile messaging-based conversational exercises that capture robust quant data and emotive qual inputs in real-time from our mobile COVID-19 community members in one seamless experience. Take a look at the video to see a demo of how our technology works…

Fine Print:
Field dates 8/27-9/1, Base: n=255

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